PRIVACY POLICY

Working Hours
  • Mon 8:00AM - 7:00PM
    Tue 8:00AM - 7:00PM
  • Wed 8:00AM - 7:00PM
    Thu 8:00AM - 7:00PM
  • Fri 8:00AM - 7:00PM
    Sat Closed
  • Sun Closed

PRIVACY POLICY

This privacy policy sets out how Tim's Automotive Repair and Sales uses and protects any information that you give Tim's Automotive Repair and Sales when you use this website. Tim's Automotive Repair and Sales is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Tim's Automotive Repair and Sales may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 3/26/2019. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What People Say About Us


  • -Joseph R.

    I was looking for a new auto mechanic I had thought about Tim's and when I looked at AAA site for mechanic's there he was at the top - sealed the deal . I went and talked to Julie at front desk I asked a lot questions I was hooked , had my car towed to Tim's they worked on my car good to go know. I'll be with them for quite a while.


  • -Micah A.

    This has been my inlaws family's mechanic for years and through their recommendation I took my vehicle to them. I had a good experience with this company taking my vehicle to them. They have fair and competitive pricing for their services. We worked out a plan to address upcoming maintenance done on my vehicle. Without going into much detail they were very honest with me, I commend them for their honesty. Marty and Kim up front were great to work with. I highly recommend anyone to bring their vehicle to them. I will be using their services in the future.


  • -Joe P.

    Friendly, professional, fair price. Car was ready exactly when they said it would be. I will definitely be returning. Thank you!


  • -Wyatt S.

    I have had the best experience I could've asked for. They have made sure all of my expenses have been covered by insurance. I was hit head on by a cop, when you get hit by the city they make you pay up front and they reimburse you. For the first month I had a rental car from enterprise and insurance stuck me with a $600 bill on top of what they covered so I got rid of my rental and went with a rental from Tim's its not a 2019 but it is completely covered by Tim's and is a reliable car that has gotten me to and from work and all my errands. With all of the work done to my car insurance should have totaled it but I can't even tell my car was in a accident. Through out this whole endeavor I have felt like Tim's had my best interest at heart and didn't let insurance make me go with used parts like they were telling me I had to go with when I was going to go with the "preferred shop" they told me to go with.


  • -Kenny D.

    I have been doing business with Tim's Auto for the last 10 years. I have a Construction company with as many as 6 trucks and 3 trailers called Douglas Construction. Tim has been doing the Maintenance and repairs on all my trucks and trailers as well as my personal vehicles for the last 10 years. The service is excellent and in most all cases Tim goes and picks up my trucks if they broke down in the field. I am totally confident in there Mechanics and there ability to keep my vehicles driving safely. I and my friends have also bought vehicles from Tim's, and even picked them out at auctions, through Tim's Auto. Tim himself has become a friend as well as a business associate over the years. Personally I wouldn't Take my vehicles any where else.


  • -Joyce B.

    It's a pleasure to have your car serviced by honest and knowledgeable mechanics who stand behind their work. I feel great having these guys as my service techs!


  • -Anita F.

    Great guys, they go out of their way to be helpful.


  • -Holly D.

    Been a customer of Tim's for over 20 years. Buy my cars here and would not consider going anywhere else for tires, tune-ups, oil changes, body work or anything else to do with my car.


  • -Mark F.

    Always great service. They stand behind the work they do, haven't had any problems in the 15 years plus years I have been having my vehicles repaired there.


  • -Joseph R.

    I was looking for a new auto mechanic I had thought about Tim's and when I looked at AAA site for mechanic's there he was at the top - sealed the deal . I went and talked to Julie at front desk I asked a lot questions I was hooked , had my car towed to Tim's they worked on my car good to go know. I'll be with them for quite a while.

Call us for service: 503-656-0600

AAA (American Automobile Association)
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