Clackamas Auto Repair

I don't typically stay with one service provider as long as I've been with Tim's Automotive. Cost of labor and materials is fair, loaner car is provided if needed, work is guaranteed and front office staff are friendly( very unusual these days). Recently I was in for an oil change and received an estimate for preventive maintenance coming up with a great explanation about why and the time line and cost for each service .Having this in advance helps me budget ahead and assures me I will have a reliable car for years to come.

tims-automotive deserves 10 stars for his service.

Tim is awesome! He and his crew go above and beyond to take care of customers. If he runs into an unfamiliar problem, he doesn't go down the "let's replace things until we figure out what it is" rabbit hole that so many shops do. We had a really weird error on our Camry Hybrid. He researched and researched to find an obscure mention of the error, giving us peace of mind. With our Chevy Tahoe, he patiently covered each problem, explaining each one and answering questions. We live in Salmon Creek. Tim is totally worth the drive across the river. Can't recommend highly enough.

I bought a used truck from Tim. It was the first truck I ever bought. He took time to explain things. The Check Engine light came on after a few days. He said he’d give 30 days warranty on the vehicle, even though it was sold as usual “as is”. He took it in, diagnosed and fixed the problem, did a few more things I requested, which I expected to pay for, but did them for free. That was going above and beyond and I didn’t expect this. Then he sent me off saying, to reach out to him anytime I have an issue with the truck. He offered to train me to remove the spare tire (it is underneath the truck bed) so I would know how to do this correctly. It is refreshing to know that people and places like this exist. I highly recommend you give him your business as well!

Kevin was very welcoming and got me in asap.Cody did the work and it is great to have a working door !! Thank you!

I had a great experience!

While I do not remember the service tech’s name (younger fellow), I want to complement him on his customer service, friendliness, and attention to detail. Tim would do well to keep this guy as his diligence will take him far.

All the people at Tim's are always doing a terrific job and always looking to help make their customers feel appreciated and welcome. They do great work and listen to any and all concerns one has, and are great at answering (and explaining) any and all questions or recommendations that they propose.

I was very pleased with the service and the front office staff was friendly, informative and answered all my questions as a new customer. I will definitely be back for future service.