I love that they offer a loaner vehicle while my vehicle is being repaired. I don't have to be dependent on others for an unknown amount of time while vehicle is in the shop. They were very quick to complete the inspection and did not pressure me into repairs. They sent me the estimate to look over before I made my decision. My vehicle was fixed within a couple days of my initial drop off. This was my second time going through this company. I'm pleased with their service.