Clackamas Auto Repair

I have been going to Tim's for many, many years, bought cars for myself and my teenagers and had all service done. I appreciate the communication if the mechanic finds an issue that will increase the cost. I also have been helped by with reliable loaner cars when needed and had the opportunity to test drive a car for a few days before buying it. There are many mechanics out there, cost may vary. Customer service is what counts more than anything else. Having a mechanic I can trust, an owner who is honest, knowledgeable and has direct oversight are all important to me. Not sure why some people have had problems. They have not described my experience at all.

This is a place where the guys in charge work on cars all week, then go home and work on cars - because they have a passion for what they do. I live most of 3 hours away, but this is the place where I take my car. Working with folks who can draw from a huge database of experience is very helpful, and the results have been reliable. Also, when I have had to leave my car, they have given me a loaner, no additional charge. Yeah, they get busy. With lots of car repair places to choose from, the fact that Tim's gets so busy might be a clue. If you want to know what's up with your car, they'll put it on the rack and walk you through exactly what they're doing and why. A+

I took my Ford Escape in to them after being quoted by another repair shop a ridiculous amount to fix my power steering. They fixed it for a significant difference in price, and told me what was actually wrong. They showed me what the problems were and what they wanted to do so that I understood what was happening to my car. I took it in again after my alignment needed to be redone and had some other things checked on it. Each time they have given me a loaner car that works perfectly to get back to Salem. They were also willing to talk directly to my mother so that she understood what was happening as well over the phone. The owner Tim is a kind gentleman who is willing to work with you so that you're safe driving. I would recommend this shop ten times over. They will check your car to see what the problem actually is so that you just aren't replacing parts in hopes of fixing the problem. They treat people like people and not just another way to make a dime.

Great service and Tim is always so helpful

I was so impressed with Tim's ability to get all the work done in a timely matter, work within my budget and make things happen when others won't. Good company thank you guys, your awesome

Jimmy and Kim on the front desk are awesome! They tell it like it is with prices that are fair and their techs get the jobs done right...the first time! I will be bringing my vehicle back to them in the future. Thanks guys for all your work!

I have been going to Tim's for over 7 years now and I would not take my vehicle anywhere else! All the staff our knowledgeable and respectful Tim, the owner, and Kim, the front desk manager, are amazing to work with! I know they are never going to try and take advantage of me and are always fair with their pricing. They offer loaner vehicles, which is a big help as a mother of 2 kids on the go!

I couldn't recommend anyone higher than I recommend Tim's Auto Repair. I was treated with the highest respect and was never pressured to get any repairs that I didn't need. They told me what I needed fixed, and asked me what I wanted done, simple as that. They worked quickly and were so kind to me. It was my first auto repair and they treated me so well, and even charged me much less than the estimate they gave me. They were extremely compassionate towards me and I think they are the best repair shop around. I highly recommend them, they will take good care of you.

I called Tim the owner yesterday and let him know my car broke down and needed a tow to the shop asap. He set up a time and came to not only pick me up but pick my car up also. He quoted me a fair price and drew up an estimate for me on all the work that needed to be done. I needed to get to work shortly after we arrived at the shop and he offered me a ride to work and to come get me when my car was ready! My car was ready to be picked up about 4 hours later! They have fair prices, totally awesome customer service and make you feel like they really care about your car. 5+ stars all around on the total experience I am VERY happy. I will be recommending Tim to everyone!

I have always had a good experience at Tim's Automotive. He is honest and does his best to satisfy his customers. I have taken my cars to him for many years for repairs and maintenance. He also found my most recent car for me and I am totally satisfied with it. My dad also took his cars to Tim for repairs.