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5

Excellent Service and friendly staff

5

I've been doing business with Tim's Automotive for some years now and I simply will not even consider going to any other automotive repair shop. From the owner Tim, and from all of his people under him, I have always gotten a high level of customer service and caring about both me as a person and my vehicle that can only be described as "Old School", as in the high level of customer service, professionalism, and caring that was common place in the 1970's. Tim is a master in his profession and I have found through the multiple times I have brought my vehicles to him that he absolutely will not compromise on 3 key things, namely, the safety and the quality of the repairs, and giving his customers the very best price he can while maintaining the high standards I've mentioned. Communication with his customers is exceptional. Once he or one of his people gives a deadline for a given repair, if anything starts to disrupt that like a part unavailable or a new problem discovered while repairing the original issue, someone is on the phone to the customer, sometimes Tim himself, updating and arranging to fit the customer's needs. I live out in Fairview, next to Troutdale and Wood Village, and I willingly pass many automotive shops that are cheaper, some with excellent reviews, in order to go to Tim's Auto in Clackamas. Why? Put simply, Tim has earned my complete trust. From my own experiences in coming to him, I know without any doubt that once I bring a vehicle to him, he will ensure that both I and my vehicle are taken care of without me having to worry or fret. And that is a quality that both deserves my loyality, and is becoming more rare as time goes by.

5

I have been to Tim's Automotive multiple times. They have extremely high standards on the quality and safety of any work they do, and yet they work hard to give the customer the best price they can without compromising those standards. Customer service and communication are equally high. Once a repair and a deadline for it's completion has been agreed on, if anything changes or even threatens that, they immediately contact the customer to inform, explain, and do everything they can to accommodate the customer needs. They have literally earned my complete trust, and with it, my unwavering loyalty.

5

Tim and his team do a great job and are reasonably priced. Tim does what is needed but doesn’t do anything that is not necessary. Great honest company.

5

Some new people but the tremendous care and diligence are still top notch. I have been going to Tim's for many many years and they always have, and I am sure will always, take great care of all their customers.

5

Great service.

5

Oil change price is great

5

I have been going to years. Tim has alway been fair. Both Larry and I have Bought our cars from him. Trust Tim’s 100 percent.

5

I’ve been trusting Tim’s Automotive Service for over 15 years with all of our vehicles! They are timely, helpful, and will breakdown your repairs into do-it-now, recommended, and prepare for in the next few months. Then I can choose the services according to my budget. Thanks gang!

5

I can always trust my vehicles to be serviced or repaired excellently at Tim's. I appreciate his attention to safety hazards and giving me the best advice. Tim will go out of his way to find a good used part to keep costs down. We've been going to Tim's for over 20 years. We've even purchased 4 used cars from him that have all been excellent vehicles. I would recommend Tim's Automotive to anyone.